Privacy policy

Last updated: June 15, 2024

Sour Gongzhu values your privacy and is committed to protecting your personal information. This Privacy Policy describes what information Sour Gongzhu collects and how we use it. Throughout this policy, we may refer to Sour Gongzhu as “Sour,” “we,” “us,” or “our.”

This Privacy Policy applies to information we collect when you access our website; shop online; participate in a promotion; complete a survey or questionnaire; post a product review; send us feedback, questions, comments, or suggestions; and interact with us, including but not limited to our communications with you via text message or email.

If you have any questions about this Privacy Policy, please email us at hello@sourgongzhu.com.

We use your Personal data to provide and improve our website. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our website or parts of our website.
  • Company (referred to as either "Sour", "we", "us" or "our" in this Agreement) refers to Sour Gongzhu.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Device means any device that can access the website such as a computer, a cellphone, or a digital tablet.
  • Personal Data (referred to interchangeably as “personal information”) is any information that relates to an identified or identifiable individual.
  • Service Provider (referred to interchangeably as “Shopify”) means any natural or legal person who processes the data on behalf of Sour. It refers to third-party companies or individuals employed by Sour to facilitate the website, to provide the website on behalf of the Company, to perform services related to the website or to assist the Company in analyzing how the website is used.
  • Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).
  • Website refers to Sour Gongzhu, accessible from sourgongzhu.com
  • You means the individual accessing or using the website, or the company, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.

 Collecting and Using Your Personal Data

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks
  • Internal links
  • Pages visited
  • Scrolling
  • Searches
  • Timestamps

We share this information with Shopify, our website analytics and service provider, to learn about site traffic and activity.

Personal Data

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

This website is hosted by Shopify. Shopify collects personal data when you visit this website, including:

  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Web pages you view while on this website
  • Your IP address

Shopify needs the data to run this website, and to protect and improve its platform and services. Shopify analyzes the data in a de-personalized form.

Visitor Data

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. Additionally, when you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase (for example, the size purchased)
  • Email address
  • Name
  • Phone number

We may email you with messages about your order or account activity. For example, we may email you to notify you that:

  • You’ve created a customer account
  • Your customer account password has been reset or updated
  • You’ve made a purchase
  • Your order has shipped

It is not possible to unsubscribe from these messages.

However, we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email.

We share this information with Shopify, our online store hosting and email marketing provider, so that they can provide website services to us. 

Tracking Technologies and Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. 

Certain functional and required cookies allow Shopify, our hosting platform, to securely serve this website to you.

Certain analytics and performance cookies are used on this website only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at Sour’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Sour will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. 

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our website may give you the ability to delete certain information about you from within the website.

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's Privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email: hello@sourgongzhu.com